Terms & Conditions

Terms & Conditions

Welcome to ecrustudios.com

We want you to have a the best possible shopping experience with us. To find out more about our website please refer to out Terms & Conditions below. If you do not agree with the Terms & Conditions please immediately stop using this website.

By using this website you agree to be bound by the general Terms & Conditions set out below. 

The ecrustudios.ie website is provided for your personal use only. You may not use this website for any commercial purpose. References to “we” “us” and “ecrustudios.ie” are to Ecru Studios, company registration number 703951. We are registered in Ireland at 

3 The Mews, Newtown Villa’s, Churchtown, Dublin 14 Ireland.

Online Shopping

We will take all reasonable care to ensure that all details, photographic representations, prices & descriptions of products are correct and the time of publishing on the site. We have made every effort to accurately display the appearance, colours, textures and finish of all products on our site. What you see will depend on your monitor, so we are unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our Returns Policy if you are unhappy with your purchase. 

Order Processing

All orders that are placed on this website are subject to acceptance in accordance with these general terms and conditions. Non acceptance of your order may be due to one or more of the following non-exhaustive reasons. The product is no longer in stock, we were unable to obtain authorisation for your payment, we have identified a product or pricing error, or a system or procurement failure.


Standard delivery services are provided by An Post. If An Post are unable to deliver your item, they will leave a delivery notification docket for you. This outlines all the information on how to collect your purchase. You can collect your purchase from their local delivery unit or they can arrange to delivery again to you to the same or alternative address. We also offer express and international delivery with DHL. Please note delivery may take longer during sale or other busy periods.

We will make every effort to deliver your purchase within the estimated delivery time quoted, however delays can happen due to unforeseen factors or events outside of our control like extreme weather conditions, floods, fires or Government or Local authority  restrictions at the point of dispatch or delivery. Ecrustudios.ie shall be under no liability for any delay or failure to deliver within the estimated timescales.

Order Cancelation

If for any reason you wish to cancel any order you have placed and it has not been dispatched please contact our customer service team at returns@ecrustudios.com

We endeavour to try to process orders immediately, however, it may not always be possible to stop an order form being dispatched. If the order has been dispatched our Returns Policy will apply.

Pricing Policy

All prices are inclusive of VAT (where applicable) at the rate appropriate and correct at the time of publishing. Prices may change and offers may be withdrawn at any time.

Although we try to ensure all our prices displayed on our website are accurate, errors may occur. If we find an error in the price of an item you have ordered we will contact you as soon as possible. You will have the option of reconfirm your order at the correct price or cancel the order. If we are unable to make contact with you we will treat your order in respect of the incorrectly priced item as cancelled.


The information, content, graphics, text, sound, images, buttons, trademarks, service marks, trade names and logos (the “Materials”) contained in this website are protected by copyright, trade mark, database right, sui generis right and other intellectual property laws under national laws and international treaties. Copyright and other intellectual property rights in any communications, ideas, or other materials submitted or offered to us by you through, on or by this website, unless specifically requested by us, shall become our property. You agree that submissions by you to this website must not risk infringing any right of any third party and in addition, you agree that no submissions by you to this website will be or contain libellous or otherwise unlawful, abusive or obscene material or constitute an invasion of privacy. As such, you are and shall remain solely responsible for the content of any submissions you make to the website. You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Accordingly, we suggest that you do not use the Ecru Studios website to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Nothing contained in these Terms and Conditions shall be construed as conferring any licence or right to use any trade mark, design right or copyright of the Ecru Studios website.

Content and Activity Prohibited

Please choose carefully the information you post on the Ecrustudios.ie website and that you provide to other users. You must not misuse the Ecrustudios.ie website. You will not, send or otherwise post unauthorised commercial communications to users (such as spam), upload viruses, trojans, worms, logic bombs or other malicious code, corrupt data,  cause annoyance to other users, post content that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence, use the ecrustudios.ie website to do anything unlawful, misleading, malicious or discriminatory, facilitate or encourage any violation of these GTCC’s.

We reserve the right, in our sole discretion, to reject, edit or refuse to post any content and to remove any content from the ecrstudios.ie website, whether or not the content is expressly prohibited by these general terms and conditions, or to restrict, suspend, or terminate your access to all or any part of the Services at any time, for any or no reason, with or without prior notice, and without liability.

Liability, Indemnity and Warranties

The Ecru Studios website is available to all users “as is” without any representations or warranties of any kind, either express or implied. Ecru Studios makes no representations, warranties or undertakings about any of the materials on this website (including without limitation their accuracy, their completeness or their merchantability, quality or fitness for any particular purpose) or any content of or information on any other website referred to or accessed by hypertext link or otherwise through this website or from which this website is referred to or accessed by hypertext link or otherwise. Ecru Studios shall not be liable for any direct, special, incidental, indirect or consequential damages including loss of profit or loss of opportunity that result from the use of, or the inability to use, the material on this website, the performance of the product purchased through the website, the conduct of other users of this website and/or facilities or services offered through this website even if Ecru Studios has been advised of the possibility of such damages. The Ecru Studios website may also contain links to other websites, which are not operated by Ecru Studios. When you activate any of these you will leave the ecrustudios.ie website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control. You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.


The ecrustudios.ie website is controlled and operated in Ireland. Any terms and conditions concerning the usage of this website will be governed by the Laws of the Republic of Ireland and any dispute concerning this website will be determined exclusively by the Courts of the Republic of Ireland.


We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect. We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control. If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach. Ecru Studios reserves the right to amend, remove any page of this Website at any time and without notice.

Entire Agreement

These  general terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ecrustudios.ie. Any waiver of any provision of them  will only be effective if in writing and signed by a Director of ecrustudios.com



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